Privacy and complaints Policy
Praktijk voor Acupunctuur
1054 VH Amsterdam
tel.: 06 51 846 508
KvK nr. 34327669
For proper treatment it is necessary to make a file with your personal data.. This is a legal obligation imposed by the Medical Treatment Contracts Act (WGBO).
Your file contains your personal data, notes about your health status and data about the examinations and treatments performed.
The file also contains information that may be necessary or important for your treatment, for example your living and working situation, hobbies, family situation / marital status. Or details that, after your explicit consent, have been requested from your doctor or another healthcare provider.
Your practitioner does his / her best to guarantee your privacy in accordance with the General Data Protection Regulation (AVG):
Take great care of your personal and medical details
Make sure unauthorized persons cannot access these data
Agreements are made with colleagues, for example, and measures are taken to keep the data secure.
Your practitioner is bound by the Privacy Regulations of the Dutch Association for Acupuncture (NVA). You can view these regulations on the NVA website www.acupunctuur.nl
Only your practitioner, any trainee present (after your permission) and observer in the absence of your practitioner (after your permission) have access to the data in your file. They all have a duty of confidentiality.
A small part of your file (name, address, place of residence, date of birth) is provided to (sometimes two) authorized person (s) for the financial administration (accounting, issuing an invoice). note).
My services are subject to health care legislation in the Netherlands and Dutch law in general, eg WGBO, Wkkgz, AVG.
Purpose of data recording
(para) medical treatment in the form of Classical Chinese medicine
administration, making appointments
collection of consultation costs
Invoicing for the client and, if applicable, the health insurer
comply with a legal obligation (eg tax return)
Un your file will be noted
name, address, city
date of birth
Special personal data
Citizen Service Number (BSN)
(para) medical data
relevant social data (eg relationship, children, living and working situation, hobbies / sports)
contact details of the doctor and / or other practitioners.
For minors <16 years old is added
Name, address, telephone number and address of both parents
written permission from both parents
Retention period file
15 years after the last change / addition (WGBO)
Your data can also be used for the following purposes:
to inform other healthcare providers (for example, if you have given the consent)
treatment is completed or upon referral to another practitioner;
for use by an observer in the absence of your therapist;
for anonymized use during peer consultation, training for trainees or other teaching objectives;
anonymized (after your permission) for scientific research
If your practitioner wants to make use of your data for another reason, your permission will be requested in advance.
The healthcare invoice
The care invoice contains the information requested by the health insurer.
your name, address, city
your date of birth
possibly citizen service number
the date of the treatment and the invoice number
brief description of the treatment
performance code, for example 24104 acupuncture
the costs of the consultation
whether you have already paid the invoice or will still pay it.
At the intake I ask for your permission to record and process your data;
I note your permission in your file;
I do not record more data than is necessary for the purpose described;
You have the right to withdraw permission granted *;
You have the right to view, correct, delete and take your own data (data portability) *;
You have the right to submit a complaint about how your personal data is handled by me * and by the Dutch Data Protection Authority www.autoriteit PERSgegevens.nl;
* You can report this in writing to the person responsible for protecting your data:
1054 VH Amsterdam
Persons who have access to the file data, outside the healthcare provider:
These persons are familiar with the privacy protection rules and have a confidentiality obligation.
I take measures to protect your data
Technical (file protection, computer, etc.)
Organizational (agreements and agreements)
Data breach reporting obligation
I have a data breach protocol.
The AVG is an extensive and complicated legal text. This AVG privacy statement is based on various sources, including the explanation from the Dutch Data Protection Authority and the Dutch Association for Acupuncture. I cannot guarantee that this information is completely correct, complete and current. The official legal text AVG remains the guiding principle.
In case you have a complaint I would invite you to discuss it with me. In such a case Im always available for an appointment with you. In case this contact does have the requested result, or if you cant or dont want to talk to me for one reason or another, you could contact the following association: Stichting Zorggeschil, Postbus 132, 8430 AC Oosterwolde emailadres: firstname.lastname@example.org, website:www.zorggeschil.nl